Have a question about a tool, found something that looks broken, want to suggest a feature, or just want to say hello? Send a message and you will get a real reply from me, usually within a day.
Frame Rate Test is run by one person, not a support team behind a ticket queue. That means you skip the canned responses and the runaround. Whether your message is a quick tool question, a detailed bug report, or a partnership pitch, it lands in the same inbox and gets read by the same person who built the site.
Fill in the form below and pick the topic that best fits your message. The topic helps me sort what to read first when I open the inbox in the morning, so taking ten extra seconds to choose makes a real difference on the reply time.
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Some people like a quick form. Some prefer a real email. Some want to walk through something in person. All three options land in the same place.
The office is in DUMBO, right by the Manhattan Bridge in Brooklyn. Visits by appointment only since this is a shared building, but the door is genuinely open for press, partnership, and enterprise conversations.
The building is in the DUMBO area of Brooklyn, right between the Manhattan and Brooklyn Bridges. Easy to reach by subway from anywhere in the city, and a short walk from a few of the better coffee spots in the neighbourhood if we want to take the meeting offsite.
A few of the questions that come up most often before someone sends a message. Worth a quick scan, your question might already be answered here.